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Wednesday, 30 November 2011

Online Support How It Works

 Online SupportSo, how I decided to write this article? In my daily work, I encounter many computer problems and almost for each of these computer problems, that I’m trying to solve has a whole story. There is some computer problems, that could be fixed easily and quickly, also there is others computer problems, that are more complex, requiring more time,  more patience, advanced diagnostic skills and depth knowledge, but most important here  is, that more than 97% of all computer problems could be solved  remotely. However, the topic of this article does not apply to computer problems, but rather with the ways and methods of how to solve computer problems online.

Despite the technological boom, there are still many people who don’t understand what does exactly means online support or remote desktop help or any others like these. First of all I’ll try to give some basic information on what is online support means and how it works, then I’ll put some suggestions and short reviews of  some of the most used software products in the Remote Desktop industry.

In any aspects this is a software package, that allows you to access any remote computer via Internet just like sitting in front of it – even through firewalls. In simple words said, this software enables you to remotely control any PC anywhere on the Internet and displays the desktop of the remote PC, letting you use your own keyboard and mouse to control it remotely. So, if you still don’t understand what is Remote Desktop or Online Support, just try to download and install any of the products listed bellow. Here is a list of some of  the most used software products in the  Online Support and Remote Desktop industry.

Online Support and the Top Ten Remote Desktop Software  list.


Online Support How It Works, 9.3 out of 10 based on 3 ratings

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